![]() If you have Dell SupportAssist Remediation listed as an installed program at Control Panel | Programs Programs and Features then that means that an "optional" program called SupportAssist OS Recovery Tools has been installed. Per Task Manager, the 'Very High power' culprit is something called ' Dell Support Assist Remediation', which somehow seems to have installed itself - maybe piggybacking on something else I downloaded? So I stopped that process and immediately I'm running cool again, even with numerous foreground apps and online comms going. At some point it started affecting the CPU. I would Shut Down for the night, but in the morning before power up, it would be on with fans running and very warm to the touch. Many few weeks ago I installed DSA, or maybe I just upgraded it - not sure.After installation, I gradually noticed the machine was running very hot. An explanation of what might be going on would be helpful in restoring my decades long love/hate relationship with Dell back to 'full on love', where it belongs. But if DSA's idea of supporting my Dell is smoking the processor, I think we need to step back and think more about our relationship. I understand the idea behind DSA and I approve. Per Task Manager, the 'Very High power' culprit is something called 'Dell Support Assist Remediation', which somehow seems to have installed itself - maybe piggybacking on something else I downloaded? So I stopped that process and immediately I'm running cool again, even with numerous foreground apps and online comms going. I uninstalled both of these on Windows Control Panel and the overheating problem vanished.īut today, four days later, the overheating with no foreground apps was back. Task manager showed two processes consistently drawing 'High' or 'Very high' power: McAffee (which came bundled with the laptop and which I never used) and Dell Support Assist. This with no foreground apps running and airplane mode. Clearly a feverish CPU possibly on the brink of disaster.įour days ago I removed the back panel (very easy = good job, Dell!) expecting to see lots of lint and gunk, but the vent path was clear and fans were running. ![]() When this happened, machine was very hot to the touch. At some point it started affecting the CPU, causing applications such as Digilent Waveforms and MSOffice to slow down severely or even fail to open after several hours of operation. I generally follow Dell's recommendations through the on-screen notifications without much scrutiny.Īfter installation, I gradually noticed the machine was running very hot. Dell Support Assist, not so much.Ī few weeks ago I installed DSA, or maybe I just upgraded it - not sure. I've been loving my with Windows 10 圆4 for 3+ years now.
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